...
Note |
---|
To refund Unshipped order partially, firstly create a shipment for items you plan to deliver and then create the Credit Memo for the remaining products. |
Page Properties | ||
---|---|---|
| ||
If a buyer requested cancellation for an Unshipped order, you will see this information displayed in the Status column of the Orders grid: You can refund such orders by creating a Credit Memo in Magento. The order will be cancelled both in M2E Pro and on Amazon, with the reason indicated as Buyer Canceled. |
For Shipped Amazon orders, you can choose to issue a full or partial refund. The payment will be returned only for the products you indicate in the Credit Memo.
...