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You can fulfill an order partially, i.e. each ordered Item is shipped individually and has its own tracking number. To submit several tracking numbers per single order, you will need to create separate Shipments per each tracking number in your Magento. Please take a look at the example below.
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If you put several tracking numbers into a single shipment, only the last one on the list will be sent to your eBay buyer.
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Example
Magento order contains two ordered Items:
To create two or more different shipments for ordered Items:
- Go to Magento order.
- Click Ship.
- Enter the quantity you’re shipping into 'QTY to Ship' field.
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'QTY to Ship' field will be prefilled with the full order quantity. If you have already shipped the order partially, you will see the number of Items that remain to be fulfilled. You can reduce the prefilled 'QTY to Ship' amount but not increase it. |
- Click Submit Shipment.
Set tracking numbers for all your shipments:
- Go to the Shipment.
- Add the tracking number to the 'Shipping And Tracking Information' section.
Shipment #100000034
Shipment #100000035
The tracking number information will be synchronized to eBay and reflected in the eBay Order details.
