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Note: If you would like to find Items marked as duplicates as fast as possible you can use a Filter available in the Status column of the grids
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Ability to use M2E Pro images URLs in Custom Item Description

Starting from the current M2E Pro version, the ability to add the URLs of the images into the Custom Description of your Item has become available.


You can insert Base Image URL along with the 12 Gallery Images' URLs. The URLs will be generated considering the Image settings provided in the Description Policy.

Also, please, bear in mind that only URLs (e.g. http://mymagento.com/media/catalog/product/image1.jpg) will be inserted into the Description value, but not an HTML code.

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Special Tool that prevents and resolves Item Duplicates issues

In order to List/Relist Item on eBay, M2E Pro sends a request to eBay API which then returns a response with the Item ID which is provided for this Item on eBay. However, in some cases, when there are some eBay-related issues, network connection problems, etc., the request to List/Relist the Item is successfully proceeded on eBay, but the response is not sent back. Thus, there are no guarantee that the Item is listed/relisted on channel, which cause the next synchronization to attempt to list/relist the item anew. It might cause the duplicating of this Item on eBay and further restrictions related to the requirements of eBay Listing Policy.

To solve this issue and prevent the restrictions from eBay for such cases, the special Tool was implemented in current M2E Pro version. It detects the potential duplicates during the List/Relist actions and does not allow to proceed with the further process. It marks this Item as a Duplicate and does not allow it to be Listed/Relisted.

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Once you click on Duplicate link, you will see a pop-up where you will be able to select one of the possible solutions:

  • Ignore this message for the Item {eBay Item ID}
    It means that during the next attempt to list/relist your Item, the data will be sent to eBay to check whether the issue is still persist.

  • Stop Item {eBay Item ID} on eBay
    It means that the Item will be automatically Stopped on eBay and you will be able to list your current Item without the further issues.

  • Stop Item {eBay Item ID} on eBay and list/relist the current Item
    It means that the Item will be automatically Stopped on eBay and the new one will be listed/relisted.
Info
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Note: In case you set to insert the Gallery Image Url 10, but only 7 Gallery Images are available in your Product, the blanc space will be added to the Description value.

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