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Sometimes you may need to fulfill your orders partially so that some purchased items are shipped individually under a particular tracking number.
If you ship an order partially, you need to have a shipment created per each tracking number in your Magento.
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Let’s see an example of a Magento order containing 3 purchased items.
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To ship the order partially:
1) Click Ship in the top-right corner.
2) Enter the necessary quantity into the QTY to Ship field.
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By default, the QTY to Ship is prefilled with the full order quantity. If you haveYou can reduce this amount but not increase it. If you’ve already shipped the order partially, you will'll see the number of Items that remainitems remaining to be fulfilled . You can reduce the prefilled 'QTY to Ship' amount but not increase it. |
3) Click Submit Shipment.
Set tracking numbers for all your shipments:
- Go to the Shipment.
- Add the tracking number to the 'Shipping And Tracking Information' section.
Shipment #100000034
Shipment #100000035
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The created shipments are now shown in the Shipments section.
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In order to add the tracking numbers to them:
Choose the necessary shipment.
Select the carrier and add the tracking number in Shipping and Tracking Information.
Click Send Tracking Information in the top-right corner.
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Once done, the specified tracking numbers will be synchronized to eBay and reflected in the eBay Order details.
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