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Find more details about eBay orders management in this article. |
From time to time, customers can reconsider their purchase and ask for a refund. With the Cancel/Refund eBay orders option enabled under eBay > Configuration > Accounts > Orders, you can process your cancelation and refund requests from your Magento.
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Cancel/Refund eBay orders feature is available on eBay US, CA, UK, DE, and AU marketplaces. |
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Check out this article to learn about the updated eBay order statuses. |
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Paid eBay orders are displayed as Shipped or Unshipped in the M2E Pro order grid (eBay > Sales). You can issue a full refund for such orders by creating a Credit Memo in the related Magento order. The order will be canceled, and the status update will be submitted to Channel.
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