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Note

Cancel/Refund eBay orders feature is available on eBay US, CA, UK, DE, and AU marketplaces.

Info

Check out this article to learn about the updated eBay order statuses.

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Paid eBay orders are displayed as Shipped or Unshipped in the M2E Pro order grid (eBay > Sales). You can issue a full refund for such orders by creating a Credit Memo in the related Magento order. The order will be canceled, and the status update will be submitted to Channel.

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