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Note

Only the Orders placed past the date you linked your eBay Account to Module are imported to M2E Pro.

Note

Channel orders created more than 180 days ago are archived when their total number exceeds 100,000. This means that all orders starting from 100,001 become hidden from the Orders grid and remain in the archive. To get them, please contact M2E Pro Support.

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  • Reserve QTY - reserves ordered quantity of product.

  • Cancel QTY Reserve - cancels quantity reservation.

  • Mark Order(s) as Shipped/Paid - changes Order(s) status to Shipped/Paid.

  • Resend Shipping Information - sends shipping information again.

  • Create Magento Order - creates Magento order(s) for the selected Channel order(s).

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Tip

M2E Pro provides automatic order synchronization. Yet, there are cases when you may need to import your sales into M2E Pro manually. For that, click Order Reimport. In the opened pop-up, select the time frame to be processed. Confirm the action by clicking Reimport:

Read this article to learn when this option can be helpful and how to set it up.

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