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M2E Pro Listing logs can be found under eBay Integration > Listings > Logs & Events. 

The M2E Pro Listing log keeps the records of what changed in product data, the success of run actions, updating of Magento Product and eBay Item statuses, warnings/errors returned by eBay API, etc.

You can filter out the records by eBay account or site, creation date or action performed, etc. For example, to see what changes were made to the products via M2E Pro, you need to select Revise Item on Channel. Item updates made directly on the Channel can be listed by selecting External Change Item on Channel.

Info

In the Listing column, click on the Product`s name to be redirected to the Listing filtered by this precise Item. This way you can quickly view and manage Item details.

Note

External Change Item on Channelfilter option shows product changes made directly in your eBay Seller Center. The Extension does not initiate these changes. It only records them to product logs.

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Tip

Filter and Sort options will make your search more reasonable.

Order logs

Order log lets you keep track of what Magento orders, shipments, or invoices were created for the corresponding eBay orders. To review the records, please navigate to eBay Integration > Sales > Logs & Events.

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Note

If you create a Magento order manually (via the Create Order button on the Order Details page), and the order meets the conditions for creating a Magento invoice and shipment as well, these three actions will be executed at once. In Order logs, they will be recorded as manual ones.

Log filters

Within the Listing and Order log tab, there is a checkbox “Only messages with unique Product ID/Order ID” respectively. It allows you to filter the Listing and Order logs by unique Order/Product ID and description.

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