If you are a large merchant and have the Items stocked in the physical stores, you may join this Service on eBay. It allows you to save on shipping cost, while the buyers can get their purchase without waiting for delivery.
To use In-Store Pickup Service, Sellers should associate their physical stores to their eBay accounts and add the inventory to these stores. The related Items will be flagged directly in the search results. This allows increasing the Item visibility on eBay site.
The prospective buyer will see the "Available for In-Store Pickup" option on the Item page along with the nearest store address. After the purchase is made, the buyer will get a notification that the Item is ready for pickup.
| Note: You must be eligible for the In-Store Pickup feature. Please contact eBay to get an approval. |
The In-Store Pickup Service is currently available on the United States, United Kingdom, Australia, Germany, and Canada eBay sites. The feature can only be applied to multi-quantity, fixed-price listings. |
For the appropriate work of In-Store Pickup Service the Click and Collect option must be disabled. |
The In-Store Pickup Service is disabled by default in M2E Pro. Please contact M2E Pro Support Team at support@m2epro.com for feature activation. |
After you are approved by eBay to use the In-Store Pickup Service and activate the feature in your M2E Pro by contacting M2E Pro Support Team, complete the following steps:
The Location ID should be unique for each Store. |
Please ensure the buyers will get the accurate location of your Store. |
Press the Get Latitude and Longitude to generate your Store coordinates. Based on these values, eBay calculates whether your Store is within accessible distance for the prospective buyer. |
1) Selling Policy — the quantity settings provided in the Selling Policy will be used.
2) Custom Settings — allows specifying the Quantity source along with the Percentage and Conditional Quantity options.
If you have a lot of Stores with a high number of products, quantity settings provided via Custom Settings tool can negatively affect the performance of your Magento. |
Prior to adding Magento Products to the Store, you should add them to M2E Pro Listing. |
Only Items from the current M2E Pro Listing are available for the selection. |
You will see a notification saying your Items are successfully added to the Store:
If you need to unassign the Item from the current Store, select the appropriate action from the Action menu:
Using the In-Store Pickup Management tool, you can check the details of your Store and related products:
After you configure the Store, M2E Pro will automatically update the Quantity and Stock status of the products added to this Store. You can check the current values via the In-Store Pickup Managment tool. The Item Quantity will still be updated in M2E Pro Listing grid. No additional actions are required from your side.
If a high number of Items was added to the Store, the Store grids can be updated with some delay. |
After the buyer purchase the Item available for the local pickup, the related order will be imported to M2E Pro. Channel Orders can be found under the eBay > Sales.
You are able to configure an automatic order processing. Navigate to eBay > Configuration > Accounts > [selected Account] > Orders and configure the following options:
Alternatively, you can update the Orders manually by completing the following actions:
- if you select Mark as Ready for Pickup option, eBay will be notified that the Item is available for the local pickup.
- if you select Mark as Picked Up option, eBay will be notified that the buyer has already received the Item at the local Store.
- select Mark as Cancelled option to annul the Order(s).
