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However, manually the process to respond to the Feedback manually might be very time-consuming. That is why, you can enable the Auto-Response option in your Account configurations.

There are several options to select from:

• Cycle Mode - allows sending the response templates one by one in a circle
• Random Mode - automatically sends randomly selected response template.
• Disabled - does not send any of the responses automatically.

Once the Mode is selected, you can either select for which types of the Feedbacks the response should be sent - All or just Positive ones.

In the grid below, you can add/edit the response templates by clicking on the Add Template button.