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Paid eBay orders are displayed as Shipped or Unshipped in the M2E Pro order grid (eBay > Sales). You can issue a full refund for such orders by creating a Credit Memo in the related Magento order. The order will be canceled and the status update will be submitted to Channel.
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Please remember that when you issue a refund for the order on eBay, the Credit Memo is not created for the related Magento order automatically. You will need to do it manually in your Magento. |
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eBay order will be refunded in full regardless of the number of items specified in the Credit Memo. |
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