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Create Order in Magento - specify whether Magento Order has to be created after the Item listed by a 3rd party software is purchased on the Channel.
Store View - select the Store View under which Magento Order should be created.
Product Not Found - specify which action should be performed if the purchased item does not exist in Magento Catalog with the same SKU:
- Do Not Create an Order - Magento Order will not be created;
- Create Product and Order - Magento Product and Order will be created based on Amazon Order.
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When the 'Create Product and Order' option is enabled, only Simple Products will be created in Magento. If Amazon Variational Item is purchased, M2E Pro creates different Simple Products for each variation. |
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Learn more about managing shipping details in M2E Pro from this article. |
Override invalid Region/State required value - set to Yes to automatically replace the invalid Region/State value with an alternative one for the specified country.
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Keep the option enabled to make sure Magento Orders are created even if a buyer made a mistake when entering their shipping information. |
Magento Order Number
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Source - specify the way in which Magento Order number should be generated:
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Quantity reservation feature allows holding the Product stock until Magento Order is created or the reservation period expires. The details can be found here.
Specify how long the Item Quantity should be set aside the stock: from 1 to 14 days.
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The reservation is required if Magento Order creation is enabled. The '1 Day' term is provided by default. |
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M2E Pro will reserve the Item Quantity only if both 'Manage Stock' and 'Decrease Stock When Order is Placed' options are enabled in your Magento under the System > Configurations > Catalog > Inventory:
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If an order is canceled directly on the Channel, the reserved Item quantity will be released automatically. |
Refund & Cancellation
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Cancellation & Refund if Credit Memo is Created - enable to run the automatic cancellation of Amazon Order or automatic refund of Items associated with Amazon Order when the Credit Memo is created for related Magento Order.
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If enabled, you can select EEA countries for which VAT has to be excluded.
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Order Status Mapping
Set the correspondence between Amazon and Magento order statuses. The status of your Magento order will be updated based on these settings.
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You can either use the default order statuses or customize them according to your needs.
If you choose the default option, the Magento order will have a predefined status whenever the order is unshipped/partially, or fully shipped on Amazon. For example, once the order is “Shipped” on Amazon, its status in Magento will change to “Complete”.
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In case you do not want the order statuses on Amazon and Magento to be fully consistent for some reason, set custom order status mapping. Depending on the status of your Amazon order, you can match it manually to any of the available Magento order statuses from the drop-down menu.