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There are three elements that influence the tax calculation process in M2E Pro:

  • Magento Tax Settings
  • eBay Tax Settings
  • M2E Pro Tax Settings

To understand how the tax is calculated, see a detailed description of each of these elements below.

Magento Tax Settings

They include the setup of Tax Classes, Tax Rules, as well as Magento system tax configurations.

Tax Classes

Magento has three Tax Classes based on which tax will be calculated:

  • Tax Zones & Rates
  • Product Tax Class
  • Customer Tax Class

Tax Zones & Rates

Tax Zones & Rates define the tax applicable depending on the customer’s location (determined by the customer’s shipping or billing address). You will find them under Stores > Taxes > Tax Zones & Rates:

By clicking on the Tax Rate, you can edit its Country, State, ZIP/Post Range/Code, Rate Percent at any time:

Product and Customer Tax Classes

Product and Customer Tax Classes define the tax applicable to a particular Magento Product or a particular customer accordingly.

All Products and Customer Groups in Magento have a default Product/Customer Tax Class assigned to them automatically. You can check these settings under Stores > Settings > Configuration > Sales > Tax:

There you can also choose another default Tax Class for your Products and Customer Groups.

Besides, it is possible to override the default Tax Class for a particular Magento Product or Customer Group.

To assign a non-default Product Tax Class to a Magento Product, use the Tax Class option in Magento Product settings:

To assign a non-default Customer Tax Class to a Customer Group, go to Customers > Customer Groups > Tax Class:

You can manage Product and Customer Tax Classes at the step of adding new Tax Rules or editing existing ones (Stores > Tax Rules > Add New Tax Rule > Additional Settings):

Tax Rules

Tax Rules combine Product Tax Class, Customer Tax Class, and Tax Zone & Rate. These rules define the final tax amount applicable to a particular Magento Product that was bought by a particular Customer from a particular Location.

Setting up Tax Rules is essential. Otherwise, tax rates will not be applied to the Magento order.

To add a Tax Rule, navigate to Stores > Taxes > Tax Rules:

When configuring a new Tax Rule, Magento will automatically use the default Product and Customer Tax Classes specified under Stores > Settings > Configuration > Sales > Tax for a particular Website/Store View.

Under the Additional Settings section, you can indicate another Product/Customer Tax Class for your Tax Rule, if necessary:

Let’s see how a tax rate is calculated for Magento order based on the configured Tax Rule.

Tax Rules Example

For example, your Magento Product is set up to use the Tax Class Taxable Goods.

A customer, who placed an order, is related to the Customer Group General.

The ordered item should be shipped to California.

You have set up a Tax Rule that adds a tax percent of 15% to a Magento Product belonging to Taxable Goods, purchased by a buyer from the General Customer Group who lives in California.

Thus, the tax rate specified in your Magento Order will be 15%.

If one of the Tax Rule components (Product Tax Class, Customer Tax Class, or Tax Zone) is different from the data in Magento Order, the tax rate will not be applied.

Magento System Tax configurations

Apart from Tax Rules, there are general Magento tax settings that determine the final tax amount in the order. These settings are located under Stores > Settings > Configuration > Sales > Tax:

The settings in this section can be configured for a particular Website/Store View of your Magento.

Tax Class for Shipping

If your store charges a shipping rate, you can specify a separate Product Tax Class that will be used for shipping by default:

A shipping rate will be applied if the selected Tax Class for Shipping is included in a Tax Rule.

Calculation Settings

Catalog Prices

Determines whether the final Product Price should include tax or not.

If the Product Price is set to exclude tax, the tax rate will be added to the final price.

For example, the Magento Product Price is $100, the tax percent is 5.25%. The final product price will be $105.25.

If the Product Price is set to include tax, the tax rate will be calculated into the final price.

For example, the Product Price in Magento Catalog is $100, which already includes the tax amount of 5.25% ($4.99).

The Product Price displayed to customers will be $95.01:

Shipping Prices

Determines whether the Shipping Price should include tax or not.

If the Shipping Price is set to exclude tax, the tax rate will be added to the final shipping price.

For example, the Shipping Price is $10, the tax percent is 5%. The final Shipping Price will be $10.50.

If the Shipping Price is set to include tax, the tax rate will be calculated into the final shipping price.

For example, the Shipping Price is $10, which already includes the tax percent of 5%.

Shipping Prices depend on the Shipping Methods configured in Magento.

Orders, Invoices, Credit Memos Display Settings

Determines whether the Product Prices, Shipping Amount, Subtotal, and Grand Total, which are displayed in Magento Orders, should include or exclude tax.

For more information on configuring Magento Tax settings according to your business needs, check out Magento docs.

eBay Tax Settings

To charge sales tax on eBay, you can set up a tax table in your Seller Center and then apply it to your Listings in M2E Pro. To do that, navigate to your eBay account > Selling > Selling Preferences > Sales tax table and click Edit.

Setting up tax tables is available only for eBay US, CA (English and French), and eBay Motors sites.

For each US state, there is a separate field where you can enter the sales tax rate that you want to charge. Leave the field blank if you do not need to collect tax in this specific state. 

Also, there is an option that you can enable to apply sales tax on shipping and handling per state.

The tax rates provided in this table will be used to calculate sales tax charged on the item’s final price (including shipping and handling costs if enabled).

Check out this article for more information on setting up eBay sales tax tables.

M2E Pro Tax Settings

They include the setup of Taxation settings in Selling Policy, as well as Order Tax settings in eBay account configurations.

Taxation Settings in Selling Policy

Under the Taxation section in your Selling Policy, you can set your tax preferences depending on the eBay site and the products that you are selling.

Enable the Add VAT Rate option if you want the VAT rate to be applied to your items listed on eBay.co.uk and any European, Asian/Pacific eBay site.

In a separate field, you can enter the relevant VAT amount (%) that will be submitted to eBay.

If you need to provide a VAT rate of 0%, simply set the Add VAT Rate option to "Yes" and enter "0" in the VAT Rate (%) field. The VAT rate of 0% will be submitted to eBay.

A tax rate will be added to or included in Item Price according to the Add VAT% on top of Price option:

  • Yes – VAT Rate will be added on top of an item price.
  • No VAT Rate will stay included and an item price will not be changed.

Click here for detailed info on how the final eBay item price is calculated taking into account the Add VAT % on top of Price option.

When listing items on the US, CA, or eBay Motors sites, you can use eBay Tax Tables previously configured in your Seller Center.

Order Tax Settings

Tax Source

Under the Order Tax Settings section in your eBay account configurations, you can select which tax source should be applied during Magento order creation:

  • None – neither eBay nor Magento Tax settings will be used. Magento Order will not contain any tax values.
  • eBay – the tax in Magento Order will be calculated based on eBay tax settings.
  • Magento – the tax in Magento Order will be calculated based on Magento tax settings.
  • eBay & Magento – the tax in Magento Order will be calculated based on eBay tax settings if they are specified. Otherwise, Magento Tax settings will be applied.

There is an opportunity to keep track of the taxes that eBay collects for your orders imported to M2E Pro. You can find this information in the Collect and Remit taxes field on the individual order page (eBay > Sales > Select the order > Transaction Item(s)):

M2E Pro Tax Rate and M2E Pro Shipping Rate

If you choose eBay or eBay&Magento option as a Tax Source, you will find two additional options on your Tax Zones and Rates page in Magento:

M2E Pro uses them to transfer tax value that is returned from eBay order to Magento order. In other words, M2E Pro Tax Rate and M2E Pro Shipping Tax Rate are used to adjust the eBay tax into the Tax Rule. This way, Magento can recognize and display tax in Magento order properly.

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