Table of Contents
For each eBay Account M2E Pro allows import orders coming from eBay and setting up automatic Magento Orders creation.
Using appropriate settings you can create Magento Orders for the items listed by the 3rd party software and by M2E Pro.
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If you select Create product and Order, the ability to select Product Tax Class becomes available. It is necessary to provide the Tax class for the proper Magento Product and Order creation.
Magento Order Number
If Source is set to Magento, Magento order numbers are created based on your Magento settings. But if it is set to eBay, Magento order numbers are the same as eBay order numbers.
General Prefix - determines whether the Prefix should be added to the Magento Order Number for all eBay orders.
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- Always - the shipping address is always used as the billing address.
- Buyer & Recipient have the same name - the shipping address is used as the billing address only when Buyer's name and Recipient's name are the same. Otherwise, billing address fields will be empty and this message will appear in the city field: "eBay does not supply complete billing Buyer information".
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This option reduces the Magento Product Inventory immediately when the eBay sale occurs in the marketplace and creates a "reserve" inventory that will be used when the Magento order is created upon payment. If the Order does not complete (receive payment) within your "reserve period" then the order is canceled and the inventory is put back into the Magento Product.
Why? The time between an eBay purchase and the payment for that purchase can create inventory issues.
To remedy this, use this option to prevent an item in your Magento from being sold after eBay sells your last one (i.e.: before the Magento order for that sale is created upon payment).
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The reservation is required if Magento Order creation is enabled. The '1 Day' term is provided by default. |
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M2E Pro will reserve the Item Quantity only if both 'Manage Stock' and 'Decrease Stock When Order is Placed' options are enabled in your Magento under the Stores > Settings > Configuration > Catalog > Inventory:
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Refund & Cancellation [Beta]
Set this option to Yes if you would like to cancel or refund eBay orders via M2E Pro and get their statuses automatically updated on the Channel.
Order Tax Settings
Choose the Tax Source for the Magento Order creation.
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- None - means that no Tax should be applied to the Orders;
- eBay - means that eBay tax settings should be applied for Magento Order creation;
- Magento - means that Magento Tax Rules should be applied for Magento Order creation;
- eBay & Magento - Magento Orders use tax settings from the eBay Listing. If there are no tax settings set in eBay, Magento tax settings are applied.
Orders Status Mapping
Set the correspondence between eBay and Magento order statuses. The status of your Magento order will be updated based on these settings.
You can either use the default order statuses or customize them according to your needs.
If you choose the default option, the Magento order will have a predefined status whenever checkout/payment/shipping is completed on eBay. For example, once the order is “Shipped” on eBay, its status in Magento will change to “Complete”.