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Create Order in Magento - allows you to enable/disable the Magento Order creation for the purchases for Items which were not Listed via M2E Pro.

Tip

M2E Pro will initiate an automatic retry to create a Magento Order if the initial attempt failed. There will be three recurring attempts launched at regular time intervals.

M2E Pro may try to create Magento Order again if corresponding Channel Order is updated with some changes.

Note

Note: the mechanism of automatic retries does not cause double Orders created in Magento for the same Channel Sales imported through M2E Pro.

Magento Store View - allows you to select the Store View where the created Magento Order will be placed in.

Product Not Found - determines what should be done if the purchased Item does not exist in Magento Catalog. You can select from:

  • Do not Create an Order - means that the Magento Order should not be created if there isnoaccording is no according Magento Product available in Magento Catalog;
  • Create Product and Order - means that the Magento Product and Order should be created for the purchased Item.
Info
Only simple products without variations can be created in Magento. If there is a product with variations on eBay, M2E Pro creates different simple products for each variation.

If you select Create product and Order, the ability to select Product Tax Class becomes available. It is necessary to provide the Tax class for the proper Magento Product and Order creation.

Magento Order Number

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If Source is set to Magento, Magento order numbers are created basing on your Magento settings. But if it is set to eBay, Magento order numbers are the same as eBay order numbers.

Use Prefix - determines whether the Prefix should be added to the Magento Order Number.

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Order Creation Rules

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Create Magento Order When - determines the conditions which should be met to create a Magento order. You can select from:

  • Immediate - means that the Magento Order should be created once the eBay order was imported.
  • Checkout is Completed - means that the Magento Order should be created once the Buyer completed the Checkout.
  • Payment is Received - means that the Magento Order should be created once the purchase was Paid.
  • Checkout is Completed, Payment is Received - means that the Magento order should be created once the Buyer completed the Checkout and Paid the purchase.

 

If you set to create the Magento Orders Immediately, the Automatic Cancellation option becomes available.

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In case you enable this option and set the period of Cancellation, Magento Orders, which were not paid in a definite time interval, will be canceled automatically.

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  • Checkout Is Completed – use the option to create Magento order after a buyer complete checkout on eBay.
  • Payment Is Received – use the option to create Magento order only after a buyer complete checkout and make a payment on eBay.
Tip
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Use Quantity Reservation feature to automatically reserve Magento Product quantity per your eBay order until Magento Order Creation Rules are met.

 

On the other hand, if any other option is selected for Create Magento Order When functions (Checkout is Completed, Payment is Received, etc.), the Reserve Quantity option becomes available.

This option reduces the Magento Product Inventory immediately when the eBay sale occurs in the marketplace and creates a "reserve" inventory that will be used when the Magento order is created upon payment. If the Order does not complete (receive payment) within your "reserve period" then the order is canceled and the inventory is put back into the Magento Product.

Why? The time between an eBay purchase and the payment for that purchase can create inventory issues.
To remedy this, use this option to prevent an item in your Magento from being sold after eBay sells your last one (i.e.: before the Magento order for that sale is created upon payment).

Note
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 The reservation is required if Magento Order creation is enabled. The '1 Day' term is provided by default.

Note
titleImportant note

M2E Pro will reserve the Item Quantity only if both 'Manage Stock' and 'Decrease Stock When Order is Placed' options are enabled in your Magento under the Stores > Settings > Configuration > Catalog > Inventory:

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