Table of Contents
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Create Order in Magento - allows you to enable/disable the Magento Order creation for the purchases for Items which that were Listed via M2E Pro.
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M2E Pro will initiate an automatic retry to create a Magento Order if the initial attempt failed. There will be three recurring attempts launched at regular time intervals. M2E Pro may try to create Magento Order again if the corresponding Channel Order is updated with some changes. |
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If you select Create product and Order, the ability to select Product Tax Class becomes available. It is necessary to provide the Tax class for the proper Magento Product and Order creation.
Magento Order Number
If Source is set to Magento, Magento order numbers are created based on your Magento settings. But if it is set to eBay, Magento order numbers are the same as eBay order numbers.
General Prefix - determines whether the Prefix should be added to the Magento Order Number for all eBay orders.
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Email address is a unique customer identifier in the Magento system. If this buyer email address already exists in your Magento, M2E Pro will associate Channel Order with an existing Magento Customer. A new customer will not be created. Magento Customer details will be updated appropriately if the received billing and shipping addresses, region id, Middle Name/Initial mismatch existing Magento data. This will help to keep your Customer information accurate. |
Billing Address Usage – decide if you would like to use your customer`s shipping address as the billing one regularly or only if buyer and recipient have the same names– select the appropriate option of how to handle the billing address for the imported Customer:
- Always - the shipping address is always used as the billing address.
- Buyer & Recipient have the same name - the shipping address is used as the billing address only when Buyer's name and Recipient's name are the same. Otherwise, billing address fields will be empty and this message will appear in the city field: "eBay does not supply complete billing Buyer information".
Order Creation Rules
- Checkout Is Completed – use the option to create Magento order after a buyer complete checkout on eBay.
- Payment Is Received – use the option to create Magento order only after a buyer complete checkout and make a payment on eBay.
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This option reduces the Magento Product Inventory immediately when the eBay sale occurs in the marketplace and creates a "reserve" inventory that will be used when the Magento order is created upon payment. If the Order does not complete (receive payment) within your "reserve period" then the order is canceled and the inventory is put back into the Magento Product.
Why? The time between an eBay purchase and the payment for that purchase can create inventory issues.
To remedy this, use this option to prevent an item in your Magento from being sold after eBay sells your last one (i.e.: before the Magento order for that sale is created upon payment).
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The reservation is required if Magento Order creation is enabled. The '1 Day' term is provided by default. |
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M2E Pro will reserve the Item Quantity only if both 'Manage Stock' and 'Decrease Stock When Order is Placed' options are enabled in your Magento under the Stores > Settings > Configuration > Catalog > Inventory:
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| The Order activity in Magento is automatically reflected in your eBay Order. |
You can enable automatic invoices and shipments creation in your Magento under eBay > Configuration > Accounts > Invoices & Shipments.
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