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Product Not Found - determines what should be done if the purchased Item item does not exist in Magento Catalog with the same SKU. You can select from:

  • Do not Create an Order - means that the Magento Order should not be created if there is no the corresponding Magento Product available in Magento Catalog;
  • Create Product and Order - means that the Magento Product and Order should be created for the purchased Item.

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If you select Create product and Order, the ability to select Product Tax Class becomes available. It is necessary to provide the Tax class for the proper Magento Product and Order creation.

Magento Order Number

If Source is set to Magento, Magento order numbers are created based on your Magento settings. But if it is set to eBay, Magento order numbers are the same as eBay order numbers.

General Prefix - determines whether the Prefix should be added to the Magento Order Number for all eBay orders.

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  • Always - the shipping address is always used as the billing address.
  • Buyer & Recipient have the same name - the shipping address is used as the billing address only when Buyer's name and Recipient's name are the same. Otherwise, billing address fields will be empty and this message will appear in the city field: "eBay does not supply complete billing Buyer information".

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This option reduces the Magento Product Inventory immediately when the eBay sale occurs in the marketplace and creates a "reserve" inventory that will be used when the Magento order is created upon payment. If the Order does not complete (receive payment) within your "reserve period" then the order is canceled and the inventory is put back into the Magento Product.

Why? The time between an eBay purchase and the payment for that purchase can create inventory issues.
To remedy this, use this option to prevent an item in your Magento from being sold after eBay sells your last one (i.e.: before the Magento order for that sale is created upon payment).

Note
titleNote

 The reservation is required if Magento Order creation is enabled. The '1 Day' term is provided by default.


Note
titleImportant note

M2E Pro will reserve the Item Quantity only if both 'Manage Stock' and 'Decrease Stock When Order is Placed' options are enabled in your Magento under the Stores > Settings > Configuration > Catalog > Inventory:

Refund & Cancellation [Beta]

Set this option to Yes if you would like to cancel or refund eBay orders via M2E Pro and get their statuses automatically updated on the Channel. 

Order Tax Settings

Choose the Tax Source for the Magento Order creation.

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Info
The Order activity in Magento is automatically reflected in your eBay Order.

You can enable automatic invoices and shipments creation in your Magento under eBay > Configuration > Accounts > Invoices & Shipments.

  • Magento Invoice Creation enable to automatically create Magento Invoices when payment is completed.
  • Magento Shipment Creation - enable to automatically create shipment for the Magento order when the associated order on Channel is shipped.

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