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For each eBay Account, M2E Pro allows importing orders from eBay and setting up automatic Magento Orders creation.
Using appropriate settings, you can create Magento Orders for the items listed by the 3rd party software and by M2E Pro.
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The Product Stock Quantity is only reduced after Magento Order is created |
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You can also access Order settings from your Orders grid (eBay Integration > Sales > Orders). |
Product Is Listed by M2E Pro
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Create Order in Magento - allows you to enable/disable the Magento Order creation for the purchases for Items that were Listed via M2E Pro.
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Use Store View from the Listing - which will create the Magento Order for the same Store View as the one provided in Listing Settings;
Choose Store View Manually - which gives an ability to manually select the Store View where the Magento Order should be placed in.
Product Is Listed by Any Other Software
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Create Order in Magento - allows you to enable/disable the Magento Order creation for the purchases for Items that were not Listed via M2E Pro.
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Product Tax Class - Tax Class that will be used for Products created by M2E Pro.
Magento Order Number
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If Source is set to Magento, Magento order numbers are created based on your Magento settings. But if it is set to eBay, Magento order numbers are the same as eBay order numbers.
General Prefix - determines whether the Prefix should be added to the Magento Order Number for all eBay orders.
If you set Use Marketplace ID as a Prefix option to Yes, all orders numbers will be marked with short Marketplace ID e.g. GB145000006.
Shipping information
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Import Ship by date to Magento order - decide whether ‘Ship By Date’ info must be imported to the Magento orders.
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If set to No, Ship by date info won’t be reflected in the Shipping & Handling information section of the Magento orders. |
Override invalid Region/State required value - set to Yes to automatically replace the invalid Region/State value with an alternative one for the specified country.
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Keep the option enabled to make sure Magento Orders are created even if a buyer made a mistake when entering their shipping information. |
Customer Settings
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Guest Account – the system does not require a customer account to be created. The default guest account will be used instead.
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Create New – a new customer will be created in Magento.
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Associate to Website – Website a customer account will be created for.
Customer Group – Customer Group a customer will be assigned to.
Send E-mails When The Following Is Created – allows notifying the customer when Magento Order and/or Invoice are created. Necessary emails will be sent according to Magento settings in Stores > Settings > Configuration > Sales > Sales Emails. (Hold Ctrl button, to choose more than one option.)
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Email address is a unique customer identifier in the Magento system. If this buyer email address already exists in your Magento, M2E Pro will associate Channel Order with an existing Magento Customer. A new customer will not be created. Magento Customer details will be updated appropriately if the received billing and shipping addresses, region id, Middle Name/Initial mismatch existing Magento data. This will help to keep your Customer information accurate. |
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Always - the shipping address is always used as the billing address.
Buyer & Recipient have the same name - the shipping address is used as the billing address only when Buyer's name and Recipient's name are the same. Otherwise, billing address fields will be empty and this message will appear in the city field: "eBay does not supply complete billing Buyer information".
Order Creation Rules
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Checkout Is Completed – use the option to create Magento order after a buyer complete checkout on eBay.
Payment Is Received – use the option to create Magento order only after a buyer complete checkout and make a payment on eBay.
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The reservation is required if Magento Order creation is enabled. The '1 Day' term is provided by default. |
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M2E Pro will reserve the Item Quantity only if both 'Manage Stock' and 'Decrease Stock When Order is Placed' options are enabled in your Magento under the Stores > Settings > Configuration > Catalog > Inventory:
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Refund & Cancellation
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Set this option to Yes if you would like to cancel or refund eBay orders via M2E Pro and get their statuses automatically updated on the Channel.
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Order Tax Settings
Choose the Tax Source for the Magento Order creation.
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None - means that no Tax should be applied to the Orders;
eBay - means that eBay tax settings should be applied for Magento Order creation;
Magento - means that Magento Tax Rules should be applied for Magento Order creation;
eBay & Magento - Magento Orders use tax settings from the eBay Listing. If there are no tax settings set in eBay, Magento tax settings are applied.
Orders Status Mapping
Set the correspondence between eBay and Magento order statuses. The status of your Magento order will be updated based on these settings.
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You can either use the default order statuses or customize them according to your needs.
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If you choose the default option, the Magento order will have a predefined status whenever checkout/payment/shipping is completed on eBay. For example, once the order is “Shipped” on eBay, its status in Magento will change to “Complete”.