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Logs&Events

Owned by Former user (Deleted)
Last updated: Oct 12, 2022 by Hanna Kotliar (Unlicensed)
3 min read

Whether you are managing product data or monitoring an order creation, logs will be helpful to understand all the actions in M2E Pro. You can access the logs by navigating to Walmart > Logs. This will give you information related to M2E Pro Listings, Orders, and Synchronization. Please switch between the tabs to check the relevant records. 

M2E Pro Listing logs

M2E Pro Listing log keeps the records of what changed in product data, the success of run actions, updating of Magento Product and Walmart Item statuses, etc.

In the Listing column, click on the Product`s name to be redirected to the Listing filtered by this precise Item. This way you can quickly view and manage Item details.

External Change filter option shows product changes made directly in your Walmart Seller Center. The Extension does not initiate these changes. It only records them to product logs.

You can choose between several View Modes of Listing Logs displaying.

If you want to group the records in the Log by the action executed, you should select a Grouped Mode. Or you can select Separated View Mode to gather and check records individually.

Order logs

Order log lets you keep track of what Magento orders, shipments or invoices have been created for the corresponding Walmart orders.

 

Log filters

Within the Listing and Order log tab, there is a checkbox “Only messages with unique Product ID/Order ID” respectively. It allows you to filter the Listing and Order logs by unique Order/Product ID and description.

If the filter box is checked, the message with the same contents for the same Order/Product ID will be shown once. The number next to the message indicates how many times this type of message appears for your product/order. In this case, the date of the most recent message is displayed as the creation date.

Uncheck the box if you want to see the entire list of Order or Listing logs.

Synchronization logs

Synchronization logs warn you about issues that occurred during M2E Pro Listing, Unmanaged Listing, Order, Marketplace, etc. synchronization.

Also, in the grid, you will see logs about System errors and Fatal exception errors if any occur.

Click More to see the full error description.